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Customize Waitlist🎁 Rewards & Referrals

🎁 Rewards & Referrals

Rewards motivate users to refer friends and move up your waitlist.
With TheWaitlist.co, you can create tiered rewards based on position or referral count.


1️⃣ Understanding Rewards

Rewards are configured per waitlist and can be:

  • Text Reward – simple description (e.g., β€œFree T-shirt”)
  • Stripe Product – connect to a Stripe product for digital or physical delivery
  • No Reward – placeholder for non-reward tiers

2️⃣ Adding a New Reward Tier

  1. Navigate to your waitlist.
  2. Click the Rewards tab.
  3. Click Edit Reward (or + Add Reward Range if starting fresh).
  4. Fill in the fields:
    • Start Position – rank at which reward eligibility starts.
    • End Position – rank at which reward eligibility ends.
    • Reward Type – choose Text Reward, Stripe Product, or No Reward.
    • Reward Description – short text describing the reward.
    • Is Physical Product – check if shipping is required.

Edit Reward Form


3️⃣ Reward Type Options

Text Reward

Simple static reward description.

Stripe Product

Links directly to a product in your Stripe account for:

  • Digital items
  • Subscriptions
  • Physical items

No Reward

Product Form


4️⃣ Viewing Your Rewards Table

After saving, your rewards display in a table:

  • Stripe Product Image – product image if linked to Stripe.
  • Start/End – position range for eligibility.
  • Reward Type – text, Stripe product, or none.
  • Paid Product Name – pulled from Stripe if applicable.
  • Price – in your store currency.
  • Is Subscription? – Yes/No.
  • Is it Physical? – Yes/No.

5️⃣ Managing Rewards

  • Edit – click Edit Reward to update any tier.
  • Remove – click the red Remove button inside a tier editor.
  • Add Reward Range – to create a new tier. Product Form

6️⃣ Best Practices

  • Start with 2–3 tiers – too many can confuse users.
  • Mix digital and physical rewards for variety.
  • Use clear descriptions so users know exactly what they’ll get.
  • Test your Stripe connection before launch.

7️⃣ The Referral Loop

Rewards are directly tied to your referral strategy:

  • Users refer friends to move up positions.
  • Higher ranks unlock better rewards.
  • The anticipation drives continued sharing.
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